Guide for contractors

Google Business Profile for contractors: set it up right.

Your Google Business Profile is what puts you on Google Maps when someone searches "remodeler near me". Here's how to set one up as a contractor with no storefront, get through video verification, fill out every part of it, and connect it to a website so it actually brings in calls.

Setup

How to create a Google Business Profile for your contracting business

About 30 minutes, plus a few days for Google to review your verification.

1
Sign in with a business Google account

Use an account you will keep for years, not a worker's or a nephew's. Losing access to that account is the most common reason contractors lose control of their profile.

2
Search for your business first

Go to business.google.com and search your business name. If a profile already exists, claim it instead of making a second one. Duplicate profiles split your reviews and can get both suspended.

3
Pick your primary category carefully

Choose the most specific category for the work you want most: "Remodeler", "Kitchen remodeler", "Concrete contractor", "Drywall contractor", "Handyman". Add a few secondary categories for other services you really offer.

4
Set it up as a service-area business

If customers don't come to your office, Google requires you to hide your address. You still enter your real address for verification, then switch off "show business address" and list the cities or ZIP codes you serve.

5
Use a real phone number and your website

Use the number you actually answer, and link your website. The website gives Google more about your services and towns, and gives customers a place to see your work before they call.

6
Verify the profile

Most new profiles are asked to verify with a short video now. See the tips below. Until you are verified, the profile will not show up properly on Maps.

Verification

Passing video verification without a storefront

Most contractors work from home or a truck, and that's fine. Google mostly wants proof that you're a real, operating business at the location you entered.

✓Record one continuous video in the Google Maps or Google app. No edits, no cuts.
✓Start outside and show where you are: street signs or nearby landmarks, then your truck if it has your business name.
✓Show that you run the business: tools and equipment, your work truck, and business paperwork such as your contractor license, an invoice or your business license.
✓If you work from home, you don't need a storefront. You do need to show this is a real, operating contracting business.
✓Use the same business name, phone and address on the video, your profile, your website and your license.
Complete profile checklist

What a complete Google Business Profile has

Google favors profiles that are complete, accurate and active. Most contractors fill in the basics and stop. Go through every item.

✓Business name

Your real business name, exactly as on your license and truck. Adding keywords or cities to the name can get the profile suspended.

✓Categories

One specific primary category plus the secondary ones that fit.

✓Service area

The cities or ZIP codes you actually work in.

✓Hours

When you answer the phone. Add holiday hours.

✓Phone and website

A number you answer and a link to your own website, not a Facebook page.

✓Services

Every service you offer, each with a short description.

✓Description

What you do, where, and for how long, in plain words. Mention your license.

✓Photos

Real job photos, before and after, your truck, your crew and your logo. Keep adding new ones.

✓Reviews

Ask every happy customer, and reply to every review, good or bad.

✓Posts

A quick post with photos when you finish a job keeps the profile active.

Profile + website

Why your Google profile needs a website behind it

Google reads your website. Your profile has room for a short description. Your website can have a page for every service and town you work in, which gives Google much more to match you to searches.
Customers check it before they call. For a remodel or a new driveway, people want to see more of your work, your license and your reviews than a profile can show.
You own it. Google can edit, restrict or suspend a profile. Your website and domain stay yours.
The details have to match. Use the same business name, phone and service area on your profile, your website and your license, so Google trusts all of them.
Questions

Common questions

Do I need a website if I have a Google Business Profile?

You can get calls from a profile alone, but a website helps it. Google uses your website to understand what you do and where, and customers use it to look at your work before calling. You also own your website; your profile can be suspended or edited by Google.

Can I make a Google Business Profile without a storefront?

Yes. Most contractors are service-area businesses. You enter your real address to verify, then hide it and list the areas you serve.

Will hiding my home address hurt my ranking?

No. Hiding it is what Google requires when customers don't come to you. A complete profile, good reviews and a solid website matter far more.

How do I verify my Google Business Profile with a video?

Record one continuous video showing your location, your truck or tools, and proof you run the business, such as your contractor license or invoices. Google reviews it, which can take several business days.

Should I put my license number on my Google profile?

In California, CSLB requires your license number on all advertising, which includes online listings. Put it in your description and on your website.

Can Launchly set up my Google Business Profile?

We don't log in and edit your profile. With our Local SEO plan, we scan your profile and send you exactly what to add or fix, as text you can copy and paste, and we build the website your profile links to.

Got the profile? Now give it a website.

We build your full website first. You only pay if you like it: $49 a month.