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Terms of Service

Last updated: August 13, 2026

These Terms of Service (“Terms”) govern your access to and use of Launchly (the “Service”). By signing up for, subscribing to, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Launchly builds and hosts a professional website for your business based on the information, logo, and photos you provide. The Service includes website generation, hosting, a custom domain, and ongoing updates while your subscription is active.

2. Accounts & Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for the accuracy of the information you provide and for all activity that occurs under your account.

3. Subscription, Billing & Payment

Launchly is offered either as a recurring monthly subscription or as a one-time website build fee, depending on the plan you select (plus any applicable taxes). For subscription plans, you authorize Launchly and its payment processor (Stripe) to charge your payment method on a recurring monthly basis at the price shown at checkout until you cancel, and your subscription automatically renews each month. For one-time build plans, you authorize a single charge of the amount shown at checkout, with no recurring billing. Prices may change with advance notice; any change will apply to billing periods after the notice.

4. No Refunds

All payments are final and non-refundable. We do not provide refunds or credits for any fees already paid, including for partial billing periods, unused time, or months in which you did not use the Service. Cancelling your subscription stops future charges, but it does not entitle you to a refund of any amount already paid, including the current billing period.

5. Cancellation

You may cancel your subscription at any time. When you cancel, your subscription remains active through the end of the current paid billing period, and you will not be charged again afterward. As stated above, cancellation does not result in a refund of fees already paid. To cancel, use the cancellation option in your account or contact us at the email below.

6. Your Content

You retain ownership of the business information, logos, images, and other materials you submit (“Your Content”). You grant Launchly a license to host, display, reproduce, and modify Your Content solely to provide and operate the Service. You represent that you own or have the necessary rights to all of Your Content and that it does not infringe the rights of any third party.

7. Acceptable Use

You agree not to use the Service to publish unlawful, infringing, deceptive, or harmful content, to impersonate others, or to engage in any activity that violates applicable law or these Terms. We may remove content or suspend accounts that violate this section.

8. Intellectual Property

Launchly, including its software, templates, and design systems, is and remains the property of Launchly. These Terms do not transfer any ownership of the Service to you. The website we generate for your business is provided for your use while your subscription is active.

9. Third-Party Services

The Service relies on third parties such as Stripe (payments), domain registrars, and hosting providers. Your use of those services may be subject to their own terms, and Launchly is not responsible for the acts or omissions of third-party providers.

10. Domains

As part of an active subscription, Launchly provides and manages a custom domain for your website. While your subscription is active, Launchly registers and maintains the domain and its DNS on your behalf at no additional cost, and the domain points to your Launchly-hosted site. The domain is included with the Service and managed under Launchly’s account for as long as your subscription remains active.

If you cancel, you may request to transfer the domain to a registrar account of your own. We will provide the authorization information needed to complete the transfer. Transfers are subject to the standard domain registration/transfer cost and to registrar and ICANN rules, including any applicable transfer waiting periods. If you do not request a transfer and your subscription ends, Launchly may allow the registration to lapse or may retain it. Launchly does not guarantee the availability of any particular domain name.

11. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the maximum extent permitted by law, Launchly will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid to Launchly in the three (3) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Launchly harmless from any claims, damages, or expenses arising out of Your Content or your use of the Service in violation of these Terms or applicable law.

14. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or if required to do so by law. Upon termination, your right to use the Service ends. The sections of these Terms that by their nature should survive termination will survive, including the No Refunds, intellectual property, disclaimer, and limitation of liability sections.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms? Contact us at hello@heylaunchly.com.

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