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Privacy Policy

Last updated: November 13, 2026

heylaunchly (“we”, “us”) builds websites, local SEO and an AI phone receptionist for local businesses. This policy explains what information we collect and how we use it.

1. Information we collect

2. How we use it

To build and run your website, deliver your leads to you by email and (if you opt in) by text message, show your dashboard, send service and billing messages, and support you. We do not sell personal information.

3. Text messages (SMS)

If you opt in to heylaunchly Lead Alerts, we use your mobile number only to text you new-lead alerts and related service messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers that deliver the messages for us (such as our SMS provider, Twilio).

4. Service providers

We use trusted providers to run the service: hosting (Railway), payments (Stripe), email (Resend), phone and text messaging (Twilio), and speech and AI processing for the receptionist (Deepgram, Cartesia, OpenAI). They only receive what they need to do that job.

5. Retention and your choices

We keep information while you are a client and as needed for legal and accounting reasons. You can ask us to update or delete your information, or stop texts at any time by replying STOP or unticking the box on your dashboard. California residents may request access to or deletion of their personal information.

6. Contact

Questions or requests: hello@heylaunchly.com.

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